Low-code business process management system from a leading BPMS vendor. The introduction of a BPM system will dramatically simplify the management of business processes.

Business Process Management System (BPMS)

A comprehensive Low-code business process management system (BPMS): modeling in BPMN 2.0 notation, process automation, case management is a reliable foundation for the digital transformation of an enterprise.

We transfer business processes into the hands of business people

The Comindware Business Application Platform increases the practical involvement of business people in creating innovative business applications and evolving the IT landscape as a whole. The business receives a full set of tools for modeling, executing, optimizing the organization's business processes, which are typical for traditional BPM systems. In addition, the company receives a number of advantages typical for iBPMS (Intelligent BPM Suite) class systems and Low-code platforms:

• Convenient online tools for managing business processes. Modeling, execution, process analysis, task management, enterprise process architecture design, BPMS integration with third-party systems.
• Support for the execution of creative tasks. Platform-based BPM solutions from Comindware are not focused on business processes like traditional BPMS, leaving room for creative work (cases/tasks).
• Process management in the hands of business people (Low-code). The center of gravity for the development and further adjustment of business applications is transferred from programmers to analysts.

The specifics of the implementation of all the main process management tools in the Comindware Low-code platform and a number of unique business benefits distinguish the Comindware Business Application Platform from traditional BPMS.

Implementation cases

S7 Investment

How it was possible to automate an end-to-end business process involving 9 divisions of the company with a minimum budget and resources.

Easy Standard

How to quickly automate business processes, achieve their transparency and get a tangible economic effect from investments in the shortest possible time.

CROC Inc.

How to correctly implement the synergy of a BPM system, RPA (Robotic Process Automation) and natural language processing (NLP) technology with elements of machine learning.

Convenient BPM management tools
and optimization of business processes

The organization of business processes in a BPM system involves building a business as a network of interrelated business processes. Automated processes streamline business operations and increase the efficiency of people interacting to achieve results. When implementing process management, a business receives not only short-term positive results, but also long-term ones. This is due to the constant practice of optimizing business processes and their evolutionary development by the forces of business people.

Comindware Business Application Platform includes a complete set of business process management tools included in the BPMS class software.Each tool that is part of the Low-Code of the Comindware platform is implemented taking into account the current business requests for the flexibility of both the main and auxiliary business processes of the enterprise.

Customer reviews

“As part of the fruitful joint work with Comindware, a solution was introduced to manage logistics activities based on Comindware Business Application Platform. A unified system has been created for: receiving applications for the delivery of goods, creating and processing related documentation, entering additional data on the route, routing the application between departments and communication between colleagues. The manual has the opportunity to control work on real -time applications from mobile devices. ”

Modeling business processes

The graphic model of the business process is the main component of business process management and demonstrates the relationship of all elements of the process as part of the organization or holding. Such a performance helps to focus on targeted and significant information to solve the problems of optimizing business processes.

The Comindware platform provides flexible and convenient tools for modeling business processes even with BPM non-professionals. Moreover, the development of forms, the adaptation of interfaces and the setting of basic integrations are also performed by an analyst in the web browser and does not require programming skills. The business analyst creates a process diagram, defines participants, describes the set and the order of their actions. The constructed graphic models correspond to BPMN 2.0, a modern world standard for BPM.

Modeling process architecture

The success of the company's process management largely depends on the ability of the organization to correctly prioritize in the optimization of processes, focusing primarily on key business capabilities. Business capacity is a set of processes, people and technologies that create value that consistent with the strategic goals of the company. In other words, business capabilities are understood as an element that describes “what” is able to do, and business processes, in turn, describe “how” the company realizes its abilities. The model of business capabilities visualizes the entire range of abilities of a particular business, and process architecture helps to visualize the interconnection of processes.

Comindware Business Application Platform provides the possibility of quickly building a business capabilities and process architecture model, visualizing the relationship of processes among themselves, and binding them to specific goals. The business capabilities diagram are updated during optimization, which helps to analyze the situation “from top to bottom” and effectively plan upcoming changes.

Execution and automation of business processes

Automation of the business process involves the automatic passage of its steps and notification of the system users about the tasks and actions required from them in the current step.Depending on the selected settings, a business process can be launched manually or automatically on a schedule, an incoming request or on the implementation of the condition. With appropriate access rights, the user can receive information about the previous and next steps of the process and clearly evaluate the stage of its completeness.

The BPMS functionality of the platform from Comindware is based on the process of engine, which:

• Routes requests
• Automates setting tasks to users
• Calls external systems and services
• Accepts requests from external systems
• Collects the necessary data, processes it
• Provides access to data in the context of the executable process

The Comindware BPM system ensures the execution of the process of the necessary complexity and decomposition level in one system.

Monitoring of business processes

Monitoring of the business processes of the enterprise is one of the BPM tools that helps the responsible person to identify “narrow places” during the implementation of business processes and respond to critical situations, adjusting the process of the process or the actions of employees. For a successful solution to monitoring tasks, it is critical to have effective access to process statistics and the ability to display data in a convenient format.

During the execution of business processes, Comindware Business Application Platform collects detailed statistics on their metrics and indicators. The visual representation of this data simplifies the control of the execution of processes, the determination of optimization points and acceleration. Statistical data is also a source of information for reengineering and optimizing complex business processes of the company, making managerial decisions and adjusting the process architecture.

Optimization of business processes

Optimization of business processes involves a wide range of works aimed at improving the efficiency of the company's operating activities and improving the quality of the implementation of business capabilities and services of the enterprise. Optimization of business processes, unlike reinjencing, is performed on an ongoing basis, as a rule, covers a fairly narrow area at the level of business capabilities or organization functions.

Comindware Business Application Platform helps to find potential optimization capabilities and makes it possible to test hypotheses on real business processes. An informative picture of opportunities for optimization is given by the process architecture of the enterprise along with statistical data monitoring of business processes. You can optimize specific processes and linking their interaction among themselves. To optimize the business process, it is enough to make changes to its graphic model from the browser, without interrupting the implementation of processes already launched in BPMS.

Task management

An important condition for the painless and successful implementation of the process approach to managing the enterprise is to provide simple and convenient tasks for managing tasks for ordinary employees of the company, and the Low-Code platform from Comindware provides them.

No matter how difficult a bunch of business processes, projects and cases in the company is, the employee sees his tasks in a single interface available from the browser, or directly in MS Outlook, with the corresponding tuning of boxing integration. This helps to plan time, set priorities and control the tasks more efficiently. The leader sees the tasks of a particular employee, and he can also get a summary of all processes, projects, cases, the execution of which is involved in a specific person, even if other departments or units are responsible for them.

Integration with third -party systems

Switching employees between several systems significantly slows down the work and often makes it impossible to automate business processes. The task of the BPM system is to create a selected layer of process control, which is located above other technologies, integrated with inherited information systems (ERP, CRM, etc.) and allows you to implement end-to-end business processes and exclude the need to switch between several systems.

Comindware Business Application Platform offers wide integration opportunities with other systems. ODATA's integration is configured by the “mouse”, an open API based on the Web Services standard has been created for other protocols. Another possibility of integration is through RPA robots.

Digital transformation
for 4 weeks*

* 4 weeks – the average implementation time of the pilot project (MVP) on the client side

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Advantages of Comindware BPM systems

For staff

• Modern user interface
• All work in a single personal account
• The ability to give routine tasks robots
• Access from computer and mobile devices
• Blessing technologies, support for EDP

For business

• Transparent processes, relevant information, informative reporting
• Common international process description standard – BPMN 2.0
• Processing architecture (model of business capabilities of the company)
• Smooth migration from accounting to cases and processes
• Continuous improvement of business processes (your Best Practices)

For IT

• Analysts ask business logic and forms, unloading IT (Low-Code)
• Full script programming
• API interfaces of integration with other systems
• Technical architecture based on open standards
• The possibility of redistributing time from supporting the current system to new projects

For staff

• Modern user interface
• All work in a single personal account
• The ability to give routine tasks robots
• Access from computer and mobile devices
• Blessing technologies, support for EDP

For business

• Transparent processes, relevant information, informative reporting
• Common international process description standard – BPMN 2.0
• Processing architecture (model of business capabilities of the company)
• Smooth migration from accounting to cases and processes
• Continuous improvement of business processes (own Best Practices)

For IT

• Business logic and forms are set by analysts with a “mouse”, unloading IT (low-code)
• Full scripting programming
• APIs for integration with other systems
• Technical architecture based on open standards
• Ability to redistribute time from maintaining the current system to new projects

Customer Reviews

“During 3 months of fruitful cooperation, the project for the implementation and commissioning of a solution for automating billing and controlling receivables based on the Comindware Business Application Platform was successfully completed. Based on the experience of 6 months of using the solution, SlickJump characterizes the Comindware product as a flexible platform for the fastest possible solution of business problems of any complexity, mainly by business analysts, and Comindware as a reliable partner. We plan to continue cooperation.”

Comindware products win prestigious awards every year based on customer feedback and high marks from leading experts.

TOP-1 in the ranking of the largest developers of BPMS 2020 according to CNews Analytics. The rating is calculated on the basis of annual revenues. Comindware has been ranked number one since 2018.

Comindware's BPM Solution Named Market Leader in Business Process Management Systems in G2's 2022 Report. The title was given based on positive feedback from users and comparison with similar products in the BPM category.

Comindware won the Graphie Award for Most Innovative Enterprise Graphing Application.

Based on customer feedback, Comindware's solution was named the best BPM offering on Capterra's website.

Comindware was named one of the Top 10 BPMS Vendors in 2017 by Insights Success.

Comindware was named one of the 20 most promising and fastest growing BPM vendors by CIO Review.

Based on customer feedback, Comindware ranks #1 in the BPM platform rankings on Gartner's website.

TOP-7 largest suppliers of BPM-systems in Russia according to Tadviser. The rating is based on the annual revenue received from the implementation of projects in 2020.

The Comindware platform helped online insurance service Mafin win the 2020 BPM Project of the Year Award for Persistence in Process Excellence.

Support for the execution of creative tasks

In the modern world, increasingly, performers who perform work according to approved regulations are being replaced by knowledge workers, for whom traditional fixed processes are not suitable. In addition, there are often exceptions in the work of companies / institutions that do not fall within the scope of the described business processes. In these cases, more flexible and dynamic forms of work are needed, which adaptive case management (Adaptive Case Management / case management) offers. A case is a process that “unfolds in time”: only the first step is planned, and based on its results, a decision is made on further ones, in contrast to business processes in which all steps are predetermined.

Comindware Business Application Platform includes the support of cases and provides a single space for working on the template and for the creative planned “on the fly”.

Case Management (ACM)

ACM is a fairly young approach to managing creative tasks, the solution of which is difficult to formalize or does not need regulation. Comindware Business Application Platform was designed and created at the time of the active development of the ACM approach and support control was originally included in the basic functionality of the platform. Thanks to the inclusion of support for both cases and business processes in the functionality of the platform, these management elements are organically combined and combined with each other. There is no impenetrable barrier between the traditional streams of work and cases-both business processes and cases give rise to tasks that are controlled the same. Only the method of emergence of tasks differs: in the case of a business process, they are created automatically according to the process of the process, in the case of a case, the authorized employee himself decides what to do at each stage and to whom to delegate the subtasks.

Migration from cases to business processes

The “best practices” of business process management work best after they are missed through the prism of their experience-data from the work stories of the company itself. Comindware Business Application Platform minimizes the cycle from an idea to a working business process.

Low-Code platform allows you to quickly, in the format of cases, try in real practice various approaches to organizing the processing process of non-standard requests or tasks. Statistics collected in the processing process will help choose the best option. During the repeated processing of exceptions, statistics and the best practices for processing certain scenarios are collected. This experience can be easily transformed into an organized and executable process by migration from cases to processes. In addition, cases and business processes are closely connected inside the platform. So, the case can cause the process and vice versa, and all the tasks they generated are reflected in the through list of tasks, as well as in the integrated model of business capabilities.

How to automate business processes and provide support for changing business requirements from tomorrow.

Anatoly Belachuk
BPM gospel Comindware

Low-Code: Management of business processes in the hands of business people

The main advantage of business automation is to reduce operating costs. Digital transformation allows you to reduce the time of business reaction to changing the real needs of customers, which often involves not deepening automation, but the formation of new business models. Enterprises are increasingly interested in providing business users with the possibility of active participation in improving business processes and independent creation of business applications.

Comindware Business Application Platform supports the Low-Code concept with a minimum of coding and a maximum of visual development.Comindware Business Application Platform includes the support of cases and provides a single space for working on the template and for the creative planned “on the fly”.

Case Management (ACM)

ACM is a fairly young approach to managing creative tasks, the solution of which is difficult to formalize or does not need regulation. Comindware Business Application Platform was designed and created at the time of the active development of the ACM approach and support control was originally included in the basic functionality of the platform. Thanks to the inclusion of support for both cases and business processes in the functionality of the platform, these management elements are organically combined and combined with each other. There is no impenetrable barrier between the traditional streams of work and cases-both business processes and cases give rise to tasks that are controlled the same. Only the method of emergence of tasks differs: in the case of a business process, they are created automatically according to the process of the process, in the case of a case, the authorized employee himself decides what to do at each stage and to whom to delegate the subtasks.

Migration from cases to business processes

The “best practices” of business process management work best after they are missed through the prism of their experience-data from the work stories of the company itself. Comindware Business Application Platform minimizes the cycle from an idea to a working business process.

Low-Code platform allows you to quickly, in the format of cases, try in real practice various approaches to organizing the processing process of non-standard requests or tasks. Statistics collected in the processing process will help choose the best option. During the repeated processing of exceptions, statistics and the best practices for processing certain scenarios are collected. This experience can be easily transformed into an organized and executable process by migration from cases to processes. In addition, cases and business processes are closely connected inside the platform. So, the case can cause the process and vice versa, and all the tasks they generated are reflected in the through list of tasks, as well as in the integrated model of business capabilities.

How to automate business processes and provide support for changing business requirements from tomorrow.

Anatoly Belachuk
BPM gospel Comindware
Low-Code: Management of business processes in the hands of business people

The main advantage of business automation is to reduce operating costs. Digital transformation allows you to reduce the time of business reaction to changing the real needs of customers, which often involves not deepening automation, but the formation of new business models. Enterprises are increasingly interested in providing business users with the possibility of active participation in improving business processes and independent creation of business applications.

Comindware Business Application Platform supports the Low-Code concept with a minimum of coding and a maximum of visual development.The platform from Comindware solves the main problem of digitalization-the acceleration of the cycle from the business use to a working business process.

Development from a browser

To ensure the necessary pace of implementation of innovation, many companies are returning to the practice of their own development of IT solutions, but, of course, at a new level. Now, visual means of quick development for creating and executing business applications in a single environment, available from anywhere in the Earth, and Low-Code, the platform provides such development tools.

• To get started, it is enough to get an account with the rights of the user, analytics and/or developer in the BPM system-you do not need to install software on the computer. Setting up access rights, documents, functionality of the BPM system, including the creation and export of reports, editing forms, is also carried out in the browser using the online editor.
• Update without stopping work
• During the operation of the system, business objects and business processes are developing, becoming more complicated, acquire new attributes. In traditional BPMS, which use relational databases (database), making changes to business processes requires the reconfiguration of the database forces by IT specialists with blocking user access to the system for the time of transfer of changes to the working environment. This approach requires a lot of resources and time and does not provide the necessary rate of amendments. Comindware Business Application Platform uses graphic database and provides a different, dynamic, approach to making changes to business processes and the logic of business applications.
• In the Low-Code of Comindware platform, any changes can be made often and painlessly, without involving programmers and blocking user access to the program. This is the opportunity to quickly respond to constantly changing requirements for business applications implemented in BPMS.

Transparent

business processes

for 4 weeks*

* 4 weeks – the average implementation time of the pilot project (MVP) on the client side

Contact us

• Management of through business processes
• The practice of process management involves the shift of the focus with automation of the functional units to control through business processes. Such processes organize the joint activities of representatives of various functional blocks of the enterprise to achieve the results that are significant for business. The BPM system provides the ability to quickly start and further improve business processes according to the cycle of the following steps:

Modeling a business process

Launching a business process into operation

Monitoring the effectiveness of the process

Correction of the process, taking into account its effectiveness and new business requests

At the same time, the BPM system provides tools for modeling, automation, monitoring in order to improve business process indicators, controls the execution of the process in accordance with the laid business logic, organizes the joint work of employees in the process and helps to stably receive predictable results and achieve the strategic goals of the company.

Library of ready-made business processes